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Refund Policy

Astrology and related subjects or remedies are probabilities. Nobody is the God here to predict with 100% accuracy or to give 100 % remedies. Putting forth the efforts in the right directions, maintaining the health, consulting masters in various fields are also equally important!

Some times, natural calamities may spoil all predictions & remedies. So if you take risky steps in the life because of our predictions and remedies, and they fail Hegde’s Astro Solutions PVT. Limited, the team of Mr. Shankar Hegde will not be responsible and money once paid for any of our predictions , services or products will not be refunded.

No refund shall be processed once the task is assigned to the astrologer. The risk and liability of placing order in a haste and careless manner totally lies with the User and the Website is not responsible for any refund once the processing stage has started.

No refund shall be processed once the Order has been placed and executed.

Any technical delay or glitch reported in the Website during the processing of the request which includes generating reports by the Astrologer shall not be eligible for claiming refund.

No refund shall be processed for the incorrect data given by the user. While giving the data or information the user shall recheck the data, before clicking the “Submit”. The user can call the customer care and request to correct the data, within one hour by calling the customer care.

No refund shall be processed for return of any damaged product. The User undertakes and agrees that by ordering any product as displayed on the Website, the Registered User shall be fully responsible for any damaged caused to the product, post its delivery. For orders made via “Cash on Delivery” method of payment, the User shall be charged for the cost of the product as displayed by the Website and the shipping/custom/courier charges as applicable, if the product is returned.

The services offered and the products sold are strictly not meant to replace any philosophical, emotional or medical treatment. The Website holds no responsibility or liability about the reality or reliability of the astrological effects on the human physiology.

No refund shall be processed if the user gives wrong contact number for the service “Call the Astrologer”.

The refunds, if any, shall be processed after deduction of the transaction charges levied by the Bank and/or the Payment Gateway, to & fro cost of the shipping and/or courier charges (With regard to purchase of a product listed on the Website), customs duty (if levied) and/or any other charges that may have been incurred by the Website during processing and/or delivering the service, as applicable.

In case the Website or Payment gateway’s webpage, that is linked to the Website, is experiencing any server related issues like ‘slow down’ or ‘failure’ or ‘session timeout’, the User shall, before initiating the second payment, check whether his/her Bank Account has been debited or not and accordingly resort to one of the following options:

  • In case the Bank Account appears to be debited, ensure that you do not make the payment twice and immediately thereafter contact the Website via customer care to confirm payment.
  • In case the Bank Account is not debited, the User may initiate a fresh transaction to make payment.

However, refund for multiple payment, if any, even after the above precaution against the same order shall be refunded in full without deduction of the transaction charges as mentioned above. The Website shall only retain the cost of one single order as intended to be placed by the User.

In case of any order that is not possible to accept, the website reserves the right to refuse or cancel any order for any reason whatsoever.

If there are orders that the Website is unable to accept and must cancel, the Website at its sole discretion, reserves the right to refuse or cancel any order for any reason whatsoever. . If the User’s order is cancelled after charges being paid against the said service, the said amount paid for booking shall be refunded.

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Shri. Shankar G. Hegde is an internationally renowned astrologer with an experience of predicting on more than 45 thousand horoscopes as he learnt astrology, mantra vidya & palmistry at a very young age of just 14 years. Though he was a science student & good sport person, martial artist during his college days , he was more interested in occultism.

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